Our Commitment To Your Success Runs Deep!
The Best Customer Service, Bar None!
We love what we do, and it shows. We pride ourselves with providing the best customer service in the industry, but don't take our word for it, just ask any of our clients. No question is ever left unanswered, and no librarian is ever left struggling or wondering how to do something. We eat our own cooking and use the Springshare Platform to provide the best customer service to our library customers.
We Are Librarians, Too
Over 90% of our team are librarians. We have a wealth of experience working in libraries of all kinds and all sizes. We know all about the challenges and the successes of the library profession. Our tools are built specifically for the needs of libraries, and our commitment to libraries and supporting library organizations is second-to-none.
In-depth Assistance Available
Get a helping hand when you're short on time, staff, or expertise. Our Consulting Services team - made up of MLIS-degreed librarians with years of Springy experience - are thrilled to work closely with you on a project idea, set up your system, discuss strategies to get the most out of your Springshare apps, provide custom training, talk through a digital service or online learning idea, and more.