Public Libraries

Meet Diverse Needs Of Your Users

• Multi-Lingual Support. Create LibGuides, LibAnswers FAQs, and LibCal events in other languages to meet the diverse needs of your population.
• Mobile-First Design. Your LibGuides, LibAnswers, LibCal, and other tools display beautifully on smartphones, netbooks, tablets, and desktops.
• Accessibility Compliance. We are committed to ensuring that all users can enjoy the benefits of the library, so we develop all our public screens with full accessibility in mind.
• Solid Relationships. Use LibCRM to craft a personalized experience for your users and make note of preferences, interactions, and the needs of your most frequent and most valuable customers.

Power Your Library's Online Presence - Securely

Springshare tools provide a secure, and affordable, platform to power your online presence. Everything from building and maintaining an effective website, to extending your online reach in a secure way is right here - contained in a single platform.

Easily Build & Maintain Your Website

• LibGuides CMS is a secure, affordable content management solution. Easily build content, blogs, and news and create beautiful pages.
• Https support, accessibility, and a responsively designed tool right out of the box. Meet the diverse and mobile needs of your users.
• Customize the look & feel, use a custom domain, and make your website truly reflect the library and your community.
• Create searchable A-Z resource lists and custom-curated LibGuides designed to meet the needs of your users.

... And Offer Add-on Services to Boot

• Integrate your reference and chat services on every webpage with LibAnswers widgets making librarians only a click away.
• Offer spaces & equipment booking on your website with LibCal and manage library hours, to boot.
• Build secure, mobile-friendly forms and surveys via LibWizard and distribute them anywhere.
• Enable users to easily schedule appointments with librarians using LibCal's My Scheduler functionality.

Extend the Library's Reach Into Your Community

The Springshare platform helps you embed your librarians deep in the community - from local schools, to the City Hall, civic organizations and the like. The library is an integral part of the community, and our tools help you maintain a strong online presence, too.

• Use LibGuides CMS to create dedicated resource pages for local schools and teachers and curate library content to help with schools' curricula.
• LibCRM helps build stronger relationships with City Hall and local organizations. Be in the know about your users and their research and information needs. Create liaisons for the organizations and city government and keep track of interactions and projects.
• LibCal's library hours tool inserts your library's hours into Google's business listings so users finding you on Google always know when the library is open. Widgets enable you to distribute event information, rooms & maker-spaces, and equipment availability everywhere on the web. Effective marketing of library spaces and services starts with LibCal.
• LibAnswers is an ideal tool to extend reference service and the knowledge of librarians into the online domain. Create dedicated queues and FAQs for community organizations, city hall, schools... and LibAnswers will ensure that the inquiries get forwarded to the right subject specialists and librarians.
• Your Community is on Social Media, so you should be too - use LibAnswers +Social to manage the library's social media presence and engagement. Communicate with users on Facebook, Twitter, Pinterest, schedule social posts, etc. We "get" Social and with our Platform you get it too!

Improve Internal Workflows and Processes

• Use LibGuides CMS to create a staff intranet. Collaborate with colleagues on projects using internal guides, participate in discussion boards, and store important documents.
• Create a repository of internal LibAnswers FAQs that are searchable and easy to update. Seamlessly embed FAQs into your internal LibGuides to create a one-stop shop for all staff questions.
• Manage all your library data with LibInsight. Integrate with other LibApps, Google Analytics, and COUNTER-compliant eResource vendors to make data collection hassle-free. Use data to showcase where your valuable dollars and resources are spent.
• Organize contacts from vendors, stakeholders, and department heads, and prevent information silos using LibCRM. Use built-in project and task management functionality - a boon for productivity.
• Move away from excel spreadsheets and paper forms for staff scheduling. LibStaffer helps you effortlessly schedule service point staffing, manage volunteer hours, swap shifts, assign roles, and more.

Close The Feedback Loop

Getting continuous feedback from your users about their library experiences and research and information needs is essential. Creating smart forms and embedding them on any webpage helps your users get their word and their point across. LibWizard helps you do all this, and more...

Create and Analyze Comment Forms & Surveys

Use the point-and-click form and survey builder to create any type of form or a survey. Then use the powerful analytics tool to analyze the results. Simple and effective!

Create Online Tutorials and Self-Paced Quizzes

Your users span the range of skill sets and information literacy. Use LibWizard to create self-paced quizzes and assessment modules for information literacy and library instruction. Online tutorials are great for showing users how to use your many library tools and services.

Demonstrate The Library’s Value

With detailed statistics available in all our tools, you can deliver an informative and engaging "library story" and demonstrate the library’s positive impact on the community.

• LibInsight is your library's data-analyzing powerhouse. Analyze library usage and create interactive dashboards showing relevant library metrics.
• Detailed LibGuides CMS reports show how your content is being used across the organization.
• LibAnswers statistics provide the most complete reference metrics available to libraries.
• LibCal's My Scheduler and Equipment/Space stats give you a detailed view into the allocation of librarian time and effort.

Promote Learning and Information Literacy

Reduce Library Anxiety

With so much stuff out there, users don't know where to start. Create helpful LibGuides, build-self paced LibWizard tutorials & assessments, and use LibAnswers to answer users' questions via chat, SMS, Facebook, Twitter, or email.

Support Local Schools and Online Learners

Work with local school librarians and teachers to create guides to support the school curriculum. If they use LibGuides, they can reuse your content with a click of a button. With the rise of online education and MOOCs, you can offer strong support to online learners - create curated LibGuides, offer research appointments via LibCal, and reference/research help with LibAnswers.

Promote Information Literacy

LibGuides and LibWizard are essential information literacy tools. Create guides on a wide array of topics - from fake news, to job searches, to help with community resources and social services. Create tutorials and self-paced quizzes to reinforce the information literacy content in LibGuides. LibCal helps with promoting information literacy classes held in the library.

Open and Extensible Platform - A Boon For Developers

We've built the platform from the ground up to be extensible and open. Integrate with your campus-wide authentication easily using our free LibAuth module. Utilize LibGuides A-Z lists and content boxes as a centralized content-store and use APIs to distribute this content anywhere. LibCal's APIs enable your developers to integrate hours, events registration, rooms booking into any mobile app or a website. Library developers and IT teams will find the Springshare platform as useful and as easy to use as the librarians do. Ours is a developer-friendly platform that brings everyone - and everything - together in one place. Plus, it's constantly evolving and improving, too!

Learn More About Our #librarianfirst Platform