SMS for Patron Point
Enhance library communication and keep patrons informed with SMS messaging.
Reach Patrons Where They Are
With Patron Point's SMS messaging, libraries can send timely, targeted messages to patrons via a robust, reliable text messaging service. Whether for circulation notices or marketing messages, our SMS solution ensures your patrons stay informed.
Key Features
- Reliable SMS Delivery – No more undelivered messages! Our service bypasses unreliable email-to-text gateways, ensuring high deliverability across all carriers.
- Branded Message Links – Send patrons to a mobile-friendly, library-branded page that provides all the info they need.
- Targeted Messaging – Segment patrons for relevant, personalized updates.
- Circulation Notices & Custom Alerts – Automate due date reminders, hold notices, and more.
- Easy Setup & Management – Configure and manage messages right from the Patron Point platform.
Smart Messaging for Smarter Libraries
High Deliverability & Recognition
Your messages are sent from a local, dedicated number—libraries can even request a specific area code—boosting trust and reducing the likelihood of carrier filtering.
Reliable on Low-Cost Cell Service Providers
Unlike many ILS-based SMS solutions that rely on email-to-text gateways (which carriers often block), Patron Point uses a top-tier SMS delivery service. This means your messages actually reach your patrons, whether they use a major service provider or a budget-friendly one.
Branded & Customizable Messaging
Patron Point's SMS messaging is more than just text. Patrons receive a simple, clear message with a link to a fully branded, mobile-friendly page—matching your library’s brand with images, logos, and more. The page provides all the info your patrons need, and you control the look and feel, ensuring your library’s personality shines through.
Essential Notifications + Marketing Flexibility
Circulation Notices
Notify patrons about due dates, holds, and automatic renewals with clear, branded notices. These automated messages integrate seamlessly with your ILS to keep communication efficient and easy to understand.
Targeted Marketing
Segment patrons by preferences, location, or services used, and send tailored updates like bookmobile schedule changes or event reminders to the right audience, avoiding unnecessary messages.
Ready for the Next Steps?
SMS will streamline your library's communication with patrons, providing timely updates and enhancing engagement. We'd love to share more info, examples of real-world usage, and organize a demo for you and your colleagues.